Knowledge Management and Performance effectiveness 3
Knowledge Management and Performance Effectiveness 3
This is the third book of Knowledge Facilitation Series. Readers are introduced to the concept of knowledge, and the main differences between knowledge on one side and data and information on the other. The book addresses the processes of knowledge management based on its objectives, in view of gaining, storing, and disseminating knowledge. The author concludes the book with a knowledge management scale to be used to make sure knowledge management is effectively managed within organizations.
Contents
1. What is Knowledge?
Concept of knowledge
Significance of knowledge to organizations
2. Data, information and knowledge
Data
Information
Knowledge
Conclusion
2. Knowledge management
Knowledge management concept
Knowledge management objectives
Knowledge management structure within an organization
3. Knowledge management processes
Identification of knowledge
Identification of knowledge management objectives
Gaining (creating of) knowledge
Storing of knowledge
Knowledge dissemination
Knowledge implementation
4. Knowledge Management Effectiveness Scale